Patient Portal

CareSpace is Atlanta Cancer Care's secure online portal. View your health records, message your care team, and check upcoming appointments from your computer or phone.

Inside CareSpace

Your care, in one secure place

CareSpace is available to you and the caregivers you choose, any time of day.

  • View your health records

    See your most recent medical documents and lab results from the Health tab, with older records one click away.

  • Message your care team

    Send secure messages to your doctor's office at any time. Our staff responds during normal business hours.

  • Check upcoming appointments

    See your upcoming office visits, lab services, and more from the Appointments tab.

  • Share access with caregivers

    Give someone you trust access to your account so they can help you stay on top of your care.

Getting started

How to register for CareSpace

Registration starts with an invitation from your doctor's office. Once it arrives, setup takes just a few minutes.

  1. Watch for your invitation

    Your doctor's office sends a registration email to the address on file. Look for a message from noreply@carespaceportal.com.

  2. Open the registration link

    Click the link in the email. If you don't see it, check your spam or junk folder.

  3. Create your password

    Create a password and confirm your date of birth.

  4. Finish setting up

    Agree to the terms of service and click Create Password. You're ready to log in.

Register within 4 daysRegistration links expire 4 days after they are sent. If yours has expired, contact your physician's office for a new one.

Don't forward the emailYour link only works for the email address it was sent to, so please register from that inbox.

Secure messages are for questions that aren't urgent.

Messages are answered during normal business hours. For an urgent need, call your doctor's office directly. For a medical emergency, call 911 right away.

Caregiver access

Share your portal with someone you trust

A family member, friend, or caregiver can help you keep track of appointments, records, and messages. You stay in control of who has access. Learn more on our Caregiver Information and Support page.

Grant access

Invite someone you trust to view your CareSpace account from within the portal.

Anyone you add will have full access to your portal, including all medical records and messages.

Revoke access

Go to Manage Users and click Revoke Access next to that person's email address.

Revoking access is permanent. To reconnect, you would need to send a new invitation.

Common questions

CareSpace questions, answered

You can also find step by step help in the CareSpace user guide or visit our full FAQs.

What if I didn't receive my registration email?

First, check your spam or junk folder for a message from noreply@carespaceportal.com. If it isn't there, call your doctor's office to confirm the email address we have on file.

What if my registration link expired?

Registration links expire 4 days after they are sent. Contact your physician's office for a new link. If someone else granted you access to their portal, ask them to send a new invitation.

Can I forward my registration email to a different address?

No. Registration links only work for the email address they were sent to, so a forwarded link will not work.

What are the password requirements?

Your password needs at least 8 characters, including one uppercase letter, one lowercase letter, one number, and one special character.

Can I use CareSpace on my phone?

Yes. There is no app to download. Simply log in from your phone's web browser, such as Safari on iPhone or Chrome on Android.

I forgot my password. What should I do?

Click Forgot Password on the CareSpace login screen to reset it. If you still have trouble, contact your physician's office.

Should I use the portal for urgent questions?

No. Secure messages are for questions that are not urgent and are answered during normal business hours. For an urgent need, call your doctor's office directly. For a medical emergency, call 911.

Your records, messages, and appointments. All in one place.

Seven offices across Metro Atlanta

Ready to talk with our team?

Call the office closest to you, or send us a message and we’ll help you take the next step.

New patients are seen by referral. Ask your doctor’s office to send your referral, and our team will contact you to schedule.

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