Grant access
Invite someone you trust to view your CareSpace account from within the portal.
Anyone you add will have full access to your portal, including all medical records and messages.
CareSpace is Atlanta Cancer Care's secure online portal. View your health records, message your care team, and check upcoming appointments from your computer or phone.
Inside CareSpace
CareSpace is available to you and the caregivers you choose, any time of day.
See your most recent medical documents and lab results from the Health tab, with older records one click away.
Send secure messages to your doctor's office at any time. Our staff responds during normal business hours.
See your upcoming office visits, lab services, and more from the Appointments tab.
Give someone you trust access to your account so they can help you stay on top of your care.
Getting started
Registration starts with an invitation from your doctor's office. Once it arrives, setup takes just a few minutes.
Your doctor's office sends a registration email to the address on file. Look for a message from noreply@carespaceportal.com.
Click the link in the email. If you don't see it, check your spam or junk folder.
Create a password and confirm your date of birth.
Agree to the terms of service and click Create Password. You're ready to log in.
Register within 4 daysRegistration links expire 4 days after they are sent. If yours has expired, contact your physician's office for a new one.
Don't forward the emailYour link only works for the email address it was sent to, so please register from that inbox.
Messages are answered during normal business hours. For an urgent need, call your doctor's office directly. For a medical emergency, call 911 right away.
Caregiver access
A family member, friend, or caregiver can help you keep track of appointments, records, and messages. You stay in control of who has access. Learn more on our Caregiver Information and Support page.
Invite someone you trust to view your CareSpace account from within the portal.
Anyone you add will have full access to your portal, including all medical records and messages.
Go to Manage Users and click Revoke Access next to that person's email address.
Revoking access is permanent. To reconnect, you would need to send a new invitation.
Common questions
You can also find step by step help in the CareSpace user guide or visit our full FAQs.
First, check your spam or junk folder for a message from noreply@carespaceportal.com. If it isn't there, call your doctor's office to confirm the email address we have on file.
Registration links expire 4 days after they are sent. Contact your physician's office for a new link. If someone else granted you access to their portal, ask them to send a new invitation.
No. Registration links only work for the email address they were sent to, so a forwarded link will not work.
Your password needs at least 8 characters, including one uppercase letter, one lowercase letter, one number, and one special character.
Yes. There is no app to download. Simply log in from your phone's web browser, such as Safari on iPhone or Chrome on Android.
Click Forgot Password on the CareSpace login screen to reset it. If you still have trouble, contact your physician's office.
No. Secure messages are for questions that are not urgent and are answered during normal business hours. For an urgent need, call your doctor's office directly. For a medical emergency, call 911.